Frequently Asked Questions

A customs broker helps prepare and submit import entries, coordinate release, and support compliance with CBSA requirements so your goods clear efficiently and accurately.

Timing depends on shipment type, document quality, and whether CBSA requests additional review. Many shipments clear quickly once the declaration is complete and payment arrangements are in place.

CARM is CBSA’s digital platform for managing import accounting and release processes. Importers need proper setup, delegation, and account management to stay compliant.

RPP allows eligible importers to obtain release of goods before duties and taxes are paid, subject to registration and compliance requirements.

Some importers require financial security to support customs processes. We can guide you through the bond arrangement process with an approved surety provider.

CFIA oversees food, plant, and animal import requirements. It typically applies when importing regulated goods such as food, beverages, or agricultural products.

ACI is advance shipment data required by CBSA before cargo arrival. It supports border screening and release coordination.

Duties and taxes are based on tariff classification, value for duty, country of origin, and applicable tax rules. Documentation accuracy is essential.

Typical documents include commercial invoices, packing lists, bill of lading or airway bill, origin information, and any permits or certificates required by the commodity.

Yes. We support clearance coordination for air, ocean, and other shipment modes in collaboration with logistics partners.

An NRI is an importer based outside Canada that imports goods into Canada and must meet Canadian customs requirements for entry and payment.

Free Trade Agreements can reduce or eliminate duties if origin rules are met and supporting documentation is available.

CBSA may inspect goods or documents to verify compliance, value, classification, or origin. We assist clients in understanding next steps and documentation needs.

We help with registration, delegation, linking, and practical setup so your portal is ready for day-to-day import management.

Most exporters need a commercial invoice, packing list, transport document, and product-specific permits when applicable. Destination-country import requirements should also be verified before shipping.

Certain exports require electronic reporting through CERS based on shipment value, destination, and commodity controls. We can help confirm whether your shipment must be reported.

Yes. Accurate HS classification supports proper export reporting, destination-country customs processing, and trade documentation consistency.

Incoterms define who handles transport costs, insurance, risk transfer, and customs responsibilities between seller and buyer. Selecting the right term prevents disputes and delays.

Yes, some goods may require permits or licenses from Canadian authorities depending on product type and destination. We can guide your team on documentation and compliance steps.

Yes. We assist with export paperwork checks, compliance guidance, and coordination with logistics partners to help shipments move smoothly.