About Ismar

About Ismar

A Canadian customs brokerage and logistics brand helping importers and exporters move goods with compliance, clarity, and confidence.

Mission

To deliver reliable customs brokerage and logistics support that helps businesses import and export confidently, with compliance, transparency, and operational consistency at the core of every shipment.

Vision

To be a trusted long-term trade partner for businesses across Canada by combining customs expertise, responsive execution, and practical support for complex supply chain needs.

Our Story

Built to support Canadian and international trade

Under the leadership of Mohammad Monirul Islam, Ismar continues to make customs and logistics support more practical, responsive, and dependable for modern businesses.

From the beginning, the company focused on disciplined customs documentation, responsive communication, and coordinated release support for time-sensitive shipments.

As customer requirements expanded, Ismar grew its service scope through Ismar Logistics Solutions Inc., adding freight forwarding and transportation coordination under the Ismar Groups brand.

  • Headquartered in Ontario.
  • Focused on customs brokerage, compliance support, freight forwarding, and transportation coordination.
  • Serving businesses of different sizes, from first-time importers to established distribution operations.
  • Built around practical communication, accountable service, and documentation accuracy.

Mohammad Monirul Islam

Chief Executive Officer & Director

Mohammad Monirul Islam leads Ismar Customs Brokerage Services Inc. and Ismar Logistics Solutions Inc. with a focus on customs compliance, trade documentation, and logistics coordination.

His approach centers on practical execution, clear communication, and long-term client relationships that support stable international trade operations.

What We Do

Comprehensive customs and logistics support

Our team supports the full flow of import and export operations, from documentation and compliance through release and downstream movement planning.

Customs Documentation & Release

Entry preparation, document review, and coordinated release support for compliant and timely shipment processing.

Cross-Border Trade Support

Operational support for importers and exporters moving goods between Canada, the USA, and other international markets.

Freight & Transportation Coordination

Integrated freight forwarding and transportation planning through the broader Ismar Groups service network.

CARM & Compliance Guidance

Practical assistance with CARM setup, account delegation, and ongoing compliance requirements for daily operations.

Industry-Adapted Solutions

Support tailored to product type, documentation complexity, and regulatory requirements across multiple sectors.

Long-Term Risk Reduction

Clear process design, proactive issue handling, and post-entry support to reduce customs disruptions over time.

Why Choose Ismar

Client-focused outcomes you can depend on

Practical, measurable service benefits designed to keep your shipments moving and your team informed.

Faster Response Times

Get prompt answers on documentation, shipment status, and next actions so decisions are not delayed.

Clear Process Visibility

Know what is required at each stage with straightforward guidance and practical checklists.

Lower Compliance Risk

Reduce avoidable customs issues through disciplined filing, review, and ongoing compliance support.

Reliable Cross-Border Execution

Move shipments with coordinated customs and logistics handling across Canada and the USA.

Scalable Service Model

Receive support that grows with your volume, from occasional imports to recurring commercial flows.

Dedicated Long-Term Partnership

Work with a team that learns your operations and supports continuous improvement over time.

Values

What guides our work

Compliance First

We prioritise accurate declarations, regulatory discipline, and audit-ready processes.

Customer Focus

Every shipment is managed with clarity, responsiveness, and practical support.

Innovation

We use modern tools and efficient workflows to reduce friction for clients.

Transparency

We communicate timelines and requirements clearly from the outset.

Reliability

Consistent service and dependable follow-through define our approach.

Partnership

We work alongside your team as a long-term trade and compliance partner.